Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Introduction

At sal45, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered education platform.

This policy was last updated on January 1, 2024, and applies to all users of our platform.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Academic level, subjects, and learning preferences
  • Payment information (processed securely through our payment partners)
  • Profile information and account settings

Usage Data

  • Learning progress and performance analytics
  • Interaction with AI tutor and platform features
  • Device information and browser data
  • Log files and technical data for platform optimization

AI Learning Data

  • Questions asked to our AI tutor
  • Learning patterns and study habits
  • Content preferences and difficulty levels
  • Assessment results and improvement areas

How We Use Your Information

Personalized Learning

We use your learning data to provide personalized AI tutoring, adaptive content, and customized study plans that match your academic needs and learning style.

Platform Improvement

We analyze usage patterns to improve our AI algorithms, enhance platform features, and develop new educational tools.

Communication

We use your contact information to send important updates, educational content, and support communications.

Account Management

We use your information to manage your account, process payments, and provide customer support.

Data Protection & Security

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.

Secure Storage

Your personal information is stored on secure servers with multiple layers of protection and access controls.

Access Controls

We implement strict access controls and regularly audit our systems to ensure only authorized personnel can access your data.

Regular Updates

We continuously update our security measures to protect against emerging threats and vulnerabilities.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With trusted service providers who assist in platform operations
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety

Any third-party service providers we work with are bound by strict confidentiality agreements and data protection requirements.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data

To exercise these rights, please contact us at info@sal45.ocm. We will respond to your request within 30 days.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand platform usage
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Children's Privacy

Our platform is designed for students of all ages, including children under 13. We take special care to protect children's privacy:

  • We collect only necessary information for educational purposes
  • We do not share children's personal information with third parties
  • Parents can review, modify, or delete their child's information
  • We implement additional safeguards for children's data

Parents or guardians who have concerns about their child's privacy should contact us at info@sal45.ocm.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@sal45.ocm

Address: Amman, Jordan

Phone: +962 798554290